Terms and Conditions of the N-LAB Service

§ 1 General Provisions

1. The Service is available at the website address specified in the Service. The Service is operated by FUNDACJA ROZWOJU PRZEDSIĘBIORCZOŚCI „TWÓJ STARTUP”, with its registered office in Warsaw, at ul. Żurawia 6/12, lok. 766, 00-503 Warszawa, correspondence address: Atlas Tower, Al. Jerozolimskie 123a, 18th floor, 02-017 Warszawa, entered in the National Court Register (KRS) under no. 0000442857, NIP 521-364-12-11, REGON 146433467, BDO 000460502.

2. These Terms and Conditions govern activities carried out on behalf of the Foundation through the organized part of the enterprise under the name Steamlynx Games, represented by Evgeny Zabavnikov, email: commatica2025@gmail.com, telephone: +48571521600.

3. These Terms and Conditions specify in particular the rules for using the Service, placing Orders, the time and rules for concluding and performing Agreements, payment methods, the right of withdrawal, complaints and the rights of Consumers.

4. The StartUp sells and provides Services using means of distance communication. Agreements concluded through the Service are distance contracts within the meaning of the Act of 30 May 2014 on Consumer Rights.

5. Browsing and using the Service should be carried out in accordance with its intended purpose, applicable law, principles of social coexistence and good practices.

6. Browsing the Service does not require registration. Placing an Order does not require creating an Account.

7. These Terms and Conditions are available free of charge on the Service in a manner enabling their acquisition, reproduction and recording.

8. The Customer is required to accept these Terms and Conditions before placing an Order.

9. The Customer may be a natural person with full legal capacity, a legal person or an organizational unit without legal personality granted legal capacity by law.

10. The following terms used in these Terms and Conditions shall have the following meanings:

a) StartUp – FUNDACJA ROZWOJU PRZEDSIĘBIORCZOŚCI „TWÓJ STARTUP”, with its registered office and registration details specified in point 1 above;

b) Customer – a person using the Service and purchasing Goods or Services provided by the StartUp; c) Consumer – a consumer within the meaning of the applicable provisions of law;

d) Services – services provided by the StartUp and offered through the Service, excluding Digital Services;

e) Digital Service – a digital service within the meaning of Article 2(5a) of the Act of 30 May 2014 on Consumer Rights, offered through the Service;

f) Goods – movable items offered through the Service;

g) Products – Goods and Services;

h) Service – the website operated by the StartUp, together with its functionalities;

i) Agreement – an agreement concluded between the StartUp and the Customer;

j) Account – an individual account created by the Customer on the Service, if such functionality is available;

k) Business Days – days from Monday to Friday, excluding public holidays; l) Terms and Conditions – these Terms and Conditions.

11. If the Customer provides false, incomplete or misleading data, the StartUp shall have the right to withdraw from the performance of the Agreement.

12. The StartUp shall not be liable for consequences resulting from the provision of incorrect or inaccurate data by the Customer.

13. Information concerning Products presented on the Service does not constitute an offer within the meaning of Article 66 of the Civil Code, but constitutes an invitation to conclude an agreement within the meaning of Article 71 of the Civil Code.

14. Before placing an Order, a Consumer shall be informed of the information required by the applicable provisions of law.

15. Individual Orders may be placed by email. In such a case, the StartUp shall provide the Customer with an offer containing the terms of the Order.

16. Unless otherwise specified by the StartUp, an individual Order shall be completed within 30 days from the date of its acceptance.

17. The Service serves Customers in the territory of the European Union, unless otherwise provided in the StartUp's offer on the Service.

§ 2 Technical requirements necessary to use the Service

1. In order to use the Service, the Customer needs a device with access to the Internet, a web browser, an active email account and software enabling the proper display of the Service.

2. The Customer's browser should accept cookies. The use of cookies is necessary for the proper functioning of the Service and for security purposes. Blocking cookies may cause certain functionalities of the Service not to function properly.

3. The Service may require the Customer to have a functioning camera and microphone when the functionality used by the Customer requires them.

§ 3 Provision of Services

1. The StartUp provides Services whose type, scope and description are specified on the Service.

2. Services are provided in the manner specified in the relevant description on the Service.

3. The Customer places an Order in accordance with the procedure specified on the Service.

4. The Customer shall use the button marked “zamówienie z obowiązkiem zapłaty” or another equivalent wording, if applicable.

5. Placing an Order and its acceptance by the Customer creates an obligation to make payment. The StartUp's confirmation of the Order constitutes the conclusion of the Service Agreement.

6. The Customer shall be informed about the beginning and end of the Service.

7. If the Service is to begin before the expiry of the withdrawal period, the Customer's explicit request to begin performance before that period expires and the acknowledgement that the right of withdrawal will be lost after the Service has been fully performed shall be required, in accordance with applicable law.

8. If the Customer does not provide such consent, the Service shall be provided after the expiry of the withdrawal period, unless the nature of the Service does not permit this.

9. The Customer may terminate the Service Agreement by giving one month's notice.

10. The StartUp may terminate the Service Agreement by giving one month's notice for important reasons, including those specified in the applicable provisions or in the Service offer.

§ 4 Liability for lack of conformity of the Service with the Agreement

1. The StartUp shall be liable for the conformity of the Service with the Agreement in accordance with the applicable provisions of law.

2. In the event of lack of conformity of the Service with the Agreement, the Customer shall have the rights provided by law, including the right to bring the Service into conformity, a price reduction or termination of the Agreement, as applicable.

3. Complaints concerning the lack of conformity of the Service with the Agreement may be submitted in accordance with the complaint procedure specified in these Terms and Conditions.

§ 5 Agreements for the supply of digital content or digital service

1. The provisions of this section apply to Agreements for the supply of digital content or a Digital Service concluded with a Consumer and with an individual conducting business activity in cases provided for by law.

2. The procedure for placing an Order is specified on the Service.

3. Before placing an Order, the Customer shall use the button indicating the obligation to make payment or another equivalent wording.

4. The Customer's Order and its acceptance by the StartUp result in the conclusion of the Agreement and the obligation to make payment.

5. Digital content or a Digital Service shall be supplied without undue delay, unless the parties have agreed otherwise.

6. If digital content or a Digital Service is supplied before the expiry of the withdrawal period, the Customer's explicit prior consent and acknowledgement of the loss of the right of withdrawal shall be required in accordance with applicable law.

7. The StartUp may make changes to digital content or a Digital Service in accordance with the applicable provisions of law and the conditions specified in the Agreement.

8. The Customer may terminate the Agreement in accordance with the applicable provisions of law, including by giving one month's notice where such notice is permitted.

9. The StartUp may terminate the Agreement by giving one month's notice for important reasons specified in these Terms and Conditions or in the applicable provisions of law.

10. The provisions of Chapter 5b of the Act of 30 May 2014 on Consumer Rights shall apply to the Agreements referred to in this section.

§ 6 Liability for lack of conformity of digital content or digital service with the Agreement

1. The StartUp shall be liable for the conformity of digital content or a Digital Service with the Agreement in accordance with the applicable provisions of law.

2. Digital content or a Digital Service shall conform to the Agreement in particular as to its description, type, quantity, quality, functionality, compatibility, interoperability and availability, to the extent required by law and the Agreement.

3. In the event of lack of conformity, the Customer shall have the rights provided by law.

4. The Customer may submit a complaint concerning the lack of conformity of digital content or a Digital Service with the Agreement.

5. The StartUp shall consider the complaint within the period prescribed by law.

6. If the digital content or Digital Service is not brought into conformity with the Agreement in accordance with the applicable provisions, the Customer may exercise the statutory remedies, including a price reduction or termination of the Agreement, where applicable.

7. The StartUp shall not be liable for lack of conformity resulting solely from the Customer's failure to follow the technical requirements or instructions provided by the StartUp, where permitted by law.

8. If required by law, the Customer shall cooperate with the StartUp to determine whether the lack of conformity results from the digital environment of the Customer.

9. The Customer may exercise the rights arising from the lack of conformity within the periods specified by law.

10. The statutory provisions concerning the liability of the StartUp for lack of conformity of digital content or a Digital Service with the Agreement shall apply.

11. The rights of the Customer under this section do not exclude other rights granted by mandatory provisions of law.

12. The StartUp shall provide information concerning updates necessary to maintain conformity of the digital content or Digital Service for the period required by law.

13. The StartUp shall not be liable for changes resulting from the Customer's use of an incompatible device, operating system, browser or other digital environment, where permitted by law.

14. The Customer shall use the digital content or Digital Service in accordance with the Agreement and applicable law.

15. The StartUp may suspend or restrict access to digital content or a Digital Service in cases permitted by law, in particular for reasons of security, maintenance or violation of these Terms and Conditions.

§ 7 Prices of Products and delivery costs

1. The prices of Products are given in Polish zloty (PLN) or euro (EUR), as specified on the Service.

2. The prices presented on the Service are gross prices and include taxes due under applicable law.

3. The price binding on the Customer is the price displayed on the Service at the time of placing the Order, unless otherwise provided by law or agreed by the parties.

4. Delivery costs, if applicable, shall be indicated separately before the Customer places the Order.

5. Digital Services shall be provided electronically, in particular via email or another method specified in the description of the Product.

6. Services shall be provided in accordance with their description on the Service.

§ 8 Payment methods

1. The StartUp accepts the payment methods specified on the Service.

2. Unless another payment method is specified, the Customer shall pay using one of the following methods:

3. by bank transfer using the Stripe electronic payment system accepted by the StartUp, enabling quick payment for the Order;

a) by ordinary bank transfer to the bank account indicated by the StartUp.

4. The Customer shall make payment within the period specified on the Service.

5. If payment is not made within the required period, the StartUp may cancel the Order in accordance with applicable law.

6. The Customer shall bear any payment-related costs expressly indicated before placing the Order.

§ 9 Right of withdrawal from the Agreement

1. A Consumer and an individual conducting business activity in cases provided for by law may withdraw from a distance Agreement within 14 days without giving any reason, subject to the statutory exceptions.

2. The withdrawal period shall begin on the date specified by the applicable provisions of law, depending on the subject matter of the Agreement.

3. To exercise the right of withdrawal, the Customer shall submit a statement of withdrawal to the StartUp before the expiry of the withdrawal period.

4. The Customer may use the model withdrawal form attached to these Terms and Conditions, but this is not mandatory.

5. The Customer may also submit the withdrawal statement in any other manner permitted by law.

6. If the Customer withdraws from the Agreement, the Agreement shall be deemed not to have been concluded, subject to the consequences provided by law.

7. The StartUp shall refund payments in accordance with the applicable provisions of law.

8. The StartUp may withhold the refund until it receives the returned Goods or until the Customer provides evidence of their return, whichever occurs first, where applicable.

9. The right of withdrawal shall not apply in cases specified by law, including where a Service has been fully performed with the Consumer's prior explicit consent and after the Consumer has been informed that full performance will result in the loss of the right of withdrawal.

10. The right of withdrawal shall not apply to the supply of digital content not supplied on a tangible medium where performance has begun with the Consumer's prior explicit consent, after the Consumer has been informed that such performance will result in the loss of the right of withdrawal, and after the Consumer has received the required confirmation.

11. The Customer shall return the Goods without undue delay and no later than 14 days from the date of withdrawal, where applicable.

12. The Customer shall bear the direct costs of returning the Goods, unless the applicable provisions provide otherwise.

13. The Customer shall be liable for any diminished value of the Goods resulting from handling them beyond what is necessary to establish their nature, characteristics and functioning, subject to the applicable provisions of law.

§ 10 Refund of the amount paid by the Customer

1. Refunds shall be made in accordance with the applicable provisions of law.

2. The StartUp shall make the refund using the same method of payment used by the Customer, unless the Customer has expressly agreed to another method that does not involve any additional costs for the Customer.

3. In cases provided for by law, the StartUp may withhold the refund until the returned Goods are received or the Customer provides evidence of their return.

4. If the Customer has chosen a method of delivery other than the least expensive ordinary delivery method offered by the StartUp, the StartUp shall not be obliged to refund additional costs resulting from the Customer's choice.

§ 11 Newsletter

1. The Customer may subscribe to the Newsletter if such functionality is available on the Service.

2. The Newsletter is sent to the email address provided by the Customer.

3. Subscription to the Newsletter is voluntary and requires the Customer's consent.

4. The Customer may unsubscribe from the Newsletter at any time using the method indicated in the Newsletter or by contacting the StartUp.

§ 12 StartUp contact details

1. The Customer may contact the StartUp:

a) by email: commatica2025@gmail.com;

b) by telephone: +48571521600;

c) in writing, at the correspondence address of the StartUp indicated in these Terms and Conditions.

2. The StartUp shall respond to Customer inquiries and complaints within the periods required by applicable law.

§ 13 Final provisions

1. The Customer is responsible for risks associated with using the Internet, including the possibility of unauthorized access to transmitted data.

2. The Customer is responsible for ensuring that messages sent by the StartUp are not blocked or filtered by the Customer's email service.

3. The StartUp shall not be liable for disruptions resulting from circumstances beyond its reasonable control, failures of telecommunications networks or other infrastructure, or events for which the StartUp is not responsible.

4. The appearance of the Service may differ depending on the device, operating system, browser and screen resolution used by the Customer.

5. All intellectual property rights, including economic copyrights, trademarks and other rights relating to the Service and its content, belong to the StartUp or third parties authorized to use them.

6. The provisions concerning force majeure shall apply where the StartUp is prevented from performing its obligations by events beyond its reasonable control.

7. The StartUp may carry out technical maintenance of the Service. During maintenance, access to certain functionalities may be temporarily limited.

8. The Customer may not provide through the Service content that is unlawful, violates the rights of third parties, or otherwise violates applicable law or these Terms and Conditions.

9. The Customer shall not undertake activities that interfere with the functioning of the Service, including activities that may adversely affect its security, availability or integrity.

10. The StartUp may amend these Terms and Conditions in cases permitted by law, in particular due to changes in legal regulations, the scope of services, technical requirements or the manner of providing services.

11. Changes to these Terms and Conditions shall be made in accordance with applicable law. Customers shall be informed of changes in the manner required by law.

12. Agreements concluded through the Service shall be governed by Polish law, subject to mandatory provisions protecting Consumers that apply to them.

13. Disputes arising from Agreements shall be resolved by competent Polish courts in accordance with applicable law, subject to mandatory provisions concerning jurisdiction and consumer protection.

14. Consumers may use out-of-court methods of complaint handling and dispute resolution available under Polish law.

15. The Customer may obtain information concerning out-of-court consumer dispute resolution from the Office of Competition and Consumer Protection (UOKiK), the Voivodeship Trade Inspection Inspectorates and district (municipal) consumer ombudsmen.

16. The provisions of these Terms and Conditions do not exclude or limit any rights granted to Consumers by mandatory provisions of law.

17. These Terms and Conditions shall enter into force on 01/09/2026.